Re: BO 4.1 Installed successfully but Tomcat server is not working

Hi,

It could be Tomcat might not installed properly on the server. Please try following steps.

1. Navigate to Tomcat6\logs folder and open stdout file. Search for keyword ‘severe’ in the file and check if you see any error messages there.
2. Check the Tomcat port number and confirm the port is free on the server.
3. Please check the RAM size on the server. It should 16 GB for BI 4.0 install.
4. You can try to run repair install on the server from control panel->Programs and Features.

Regards,

Hrishikesh