Hi VIcky,
Here is a thing:
Can you check below ?
NWA -- >> Configuration - >> Infrastructure -->> Java system properties
Go To Service tab and search for XPI Adapter:XI
Under properties tab, there should a parameter xiadapter.logger.conf.
Value of this should is generally kept BI = 3 ( to log sync and aysync messages). Have you checked this option ?
I am not 100 % sure, this is the solution to your problem but can you try ?
Thanks..
regards,
Omkar.